Warranty Information
Learn about coverage details, registration steps, and how to file a warranty claim.
U.S. Products
Warranty Claim Process
U.S. Products designs and manufactures professional carpet extractors and tools built to perform in the toughest cleaning environments. That durability is backed by a 10-year limited housing warranty, a 2-year major components warranty, and a 90-day limited wear parts warranty, giving you confidence to tackle your most demanding cleaning jobs. See full details in our Warranty Policy by clicking below.
Step 1: Register Your Product
Upon purchase of your product(s), submit your Warranty Registration Form.
Step 3: Fill out the RMA Form
Download, print & fill out the RMA form. Include it in the box with your product.
Step 2: Contact Us for an RMA Number
Need to utilize your warranty? Call or Email us for an RMA Number. Please have your model, serial number, and purchase date ready.
Step 4: Ship Your Product Back
To learn more information about how to ship your product, click the button below.
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Whether it’s warranty support on an existing device, how-to videos or spec sheets, we’ve got you covered.
